Having been a loyal customer to Bank of Scotland for five years after getting fed up with their support I decided to open a new bank account with another bank. I decided on Santander as they seemed respectable. I was so wrong! Where my inter-bank transfer through BOS takes up to two hours, Santander is guaranteed to take at least three days, but more often, four days. That is manageable though once you realise the limitations on your account.

Then there's their transaction limit. Now, I understand why one cannot withdraw more than £300 from an ATM but can you please explain to me why my bank would not even allow to me buy a purchase of £250 because my total transactions for that day with the addition of that purchase would have exceed my daily limit of £300?! It was so embarrassing having my transaction denied when I knew I had more than enough in my bank account.

To add the final frustration, they only have 0800 numbers which makes contacting them almost impossible for students without going into the branch.

If you want a bank that is hard to reach, has a bad user interface design and has so many limitations then Santander is for you. If not, I highly recommend you don't register a bank account with them!

Earlier today my cousin - Kirsten - and I were swimming out in the Gulf of Mexico, just off the coast of Port Aransas. Just as the shore begun to get to small to see we decided to begin swimming back to shore on our boogie boards. Glancing up I realised that we could see my uncle and other cousin - Craig - on the shore and noticed my uncle waving at us with his arms. The next thing, Craig joined in the waving too. Kirsten and I guessed it was just time for lunch when suddenly I noticed Uncle Roland frantically pointing to our left. That was when we saw it.

This sharply pointed fin swimming in a straight line, a mere three hundred yards from us. Kirsten shouted 'shark' and we began frantically swimming towards the shore. Adrenaline pumping, heart trying to burst out my rib cage and mind convinced that we weren't moving at all. Feeling like we were doomed I kept telling Kirsten that I wanted to live, Kirsten just kept telling me we had to move faster. Watching my uncle and Craig swim hastily towards us, leaving my aunt on the shore clueless as to what was happening my worst fears were confirmed. We were swimming in open water too deep for even me to stand in with a shark within danger's reach.

Finally we all were together and in knee-deep water but still eager to get out quickly, baby sharks were known to swim in that depth of water too. Just as we thought we were fairly safe, my Uncle yelped in pain and stumbled.

Not knowing what had attacked him and with emotions already on a high we continued on our hurried pace to get out of the water. Never before had the shore seemed so far away. My uncle was now limping, stumbling and very clearly in pain. All sorts of horrid thoughts were running through my mind and I half expected the water around his leg to turn red signifying the worst. Suddenly my foot brushed up against something slimy and hard, screaming I scared my cousins to move even faster than we already were.

On land at last, my aunt was frantically asking us all what had happened. My uncle's foot had a large puncture wound on it that as bleeding quite a bit. Thankfully Kirsten and Craig are both training for medical positions and had fairly advanced first aid skills. Upon returning to our apartment everyone dashed about trying to attend to Uncle Roland's wound which we had concluded was a sting ray puncture wound. After a while the wound began to heal nicely making us all relax a little bit.

I must say it was a frightening experience but not one that I will forget in a hurry. Although I may think twice about where I go swimming next time!

In a previous post I discussed the struggles my mentally disabled brother, Callum, faces (The deterioration of an infantile). With a steady increase in his seizure activity and challenging behaviour my mother approached me with an idea for a device that after taking in data about Callum's seizure activity, would be able to draw up some graphs to give her a better method of comparing his current level of seizures to an earlier date.

Now as an Applied Computing student at Dundee University this was a project that interested me, firstly for the fact that I knew it would be of benefit to my mother - along with other carers - and for the challenge. I have only just finished my first year of the BSc course making me less familiar with the development platforms available but I am eager to develop this software as an app. As so many people use a smartphone now it would make the software more accessible to the people who benefit from its use.

After brainstorming some ideas with my mother, I have come up with the following criteria:

Required features:

  • Seizure part of device:
  • It must be able to input the:
  • Type of seizure
  • The length of seizure time
  • The length of recovery time
  • Any triggers (if applicable)
  • The surrounding environment as a possible cause
  • Any other notes
  • Record the date and time automatically of the event
  • Take the data and convert them into accessible graphs showing:
  • The frequency of all seizures over a given time period
  • The frequency of a particular type over a given period
  • The comparison of a particular type of seizure with the overall frequency of seizures over a given period
  • The frequency of all seizures at a particular time over the course of a day
  • The frequency of a particular seizure at a particular time over the course of a day
  • A comparison of the frequency of a particular trigger over a period of time
  • A comparison of the frequency of a particular surrounding environment over a period of time

Challenging behaviour part of device:

  • It must be able to input:
  • The length of challenging behaviour time
  • Any triggers
  • The surrounding environment as a possible cause
  • Any other notes
  • Record the date and time automatically of the event
  • Main signs of challenging behaviour
  • Steps taken to try and reduce chance of challenging behaviour (if applicable)
  • If steps taken to try and reduce outburst, were they successful?
  • The severity of the out burst
  • Take the data and convert them into accessible graphs showing:
  • The frequency of challenging behaviour over a given time period
  • The frequency of a particular severity over a given period
  • The comparison of a particular severity of seizure with the overall frequency of seizures over a given period
  • The frequency of challenging behaviour at a particular time over the course of a day
  • The frequency of a severity at a particular time over the course of a day
  • A comparison of the frequency of a particular trigger over a period of time
  • A comparison of the frequency of a particular surrounding environment over a period of time
  • A comparison of the success rate of a particular step to reduce outburst
  • A comparison of the most frequent signs of challenging behaviour

Additional bonus features:
The ability to enable multiple users on a single device through assigning usernames. As many carers work with a multiple of users it would enable carers and parents to use their own personal devices so that a more complete picture is built up. For the purposes of analysis, a psychologist may be given the usernames and password of a particular patient by their parent or guardian. This would enable the psychologist to compare their patients to better suggest a course of action for another family. Also, with a personal profile on the user’s profile, the parent or guardian could enter the medicine and condition that the individual has to enable a comparison for the psychologist of their patients based on medicine to find similar trends. Although it is hoped to have the software available on a portable mainstream device, it is acknowledged that not all families have access to these devices so it is intended for a user friendly website to be set up in order for the parents to input, compare and update the profile information. In order for this to be successful the ability to override the current time and date with one if a parent or guardian is inputting data at a later point after the incident has occurred.

Perhaps in time, with consent of the parent or guardian, a wider comparison may be made from all the input from all devices in order to provide a wider picture to enable carers to try new methods of reducing incidents for the individual. This information would be anonymous and would be in the form of graphs using only the statistical information provided by the carers.

Suggestions
Like I have already said, I am new to the world of coding and development but I have an idea of what I want and am in the process of drawing out screenshots of the software. I would appreciate any suggestions of an approach to develop this idea. If anyone has any other suggestions for more aspects of the advice, please don’t hesitate to comment below. As this software is intended for improving the lives of the family members and providing a means of comparison, I want to include as many positive aspects as possible. My boyfriend, a fourth year applied student, has agreed to assist me with the coding of the software but we would welcome any other help regardless of where you are based. My goal is to make this affordable and accessible to as many families as possible. Watch this space for more information.

Simply put, yes. Rather than focusing on the limitations put in place by the word ‘disability’ one should acknowledge the capabilities of the individual. At the CAAC Conference this week I listened to the heroic stories of people living with disabilities who were determined to lead full lives. From Paralympic swimmers to lecturers to students who were studying at college to ‘help give back’, there was no shortage of people who were achieving in their lives despite their disability.

Listening to the fascinating and awe inspiring stories from all the AAC users, I felt their sense of joy and accomplishment. With the AAC devices they were given a voice, a way to socialise and work within the demands of society. Some of the late teen/early adult speakers were of much interest to me as I could relate to their ages. That, however, was where the similarities ended. For these individuals every day was a challenge, a struggle to prove to the world that they can take part like the rest of us. Having grown up with an epileptic brother who also has other complications and an aunt who is paralysed from her neck down, I am used to watching people fight for independence in a world that insists that they won't cope but to hear of their obstacles is different. Rather than guessing the feeling of anguish, the AAC speakers explained their methods of dealing with their challenges.

One particular speaker's words stood out to me, after having a stroke and getting what is known as 'locked in syndrome' he was now a wheelchair user. His seminar was focused on the stigma attached to phrases that are associated with disabled individuals. I had never considered the negative connotations that phrases such as 'wheelchair bound' have such derogatory connotations but he talk addressed the restive force that is behind that phrase. Interestingly, this gentleman was working with researchers on the development of other AAC devices and was not allowing his disability to define his life. It's people like this that makes me want to go out and help these individuals to raise awareness of a life after their disability.

Although life may be tough and challenging, just because you are disabled does not mean that you are not entitled to a full life!

As this was my first conference and I am still familiarising myself with Augmentative and Alternative Communication (AAC) and their devices I wasn’t quite sure what to expect from these three days. I was not to be disappointed…

Having recently decided that I wanted to undertake a career in research and the further development of AAC devices, I was over the moon when the opportunity arose for me to attend the conference as a PA for my client, Alan. Eager to learn more about the field that I had begun to lean towards as a future career opportunity, I couldn’t have asked for more from the conference.

Starting at nine am in the morning we would choose the seminars that most interested us during the day and continue this way until around five pm. The range of talks available to attend was wondrous, from professionals to AAC users to parents who had taken up roles within the Centre for Augmentative and Alternative Communication (CAAC) we were given a wide range of knowledge about AAC. By hearing from all the different groups one was able to gain a wide picture about the progress, internationally, on the development of devices for non- speakers or speakers of limited communication abilities. As a conference, the AAC users who gave us inspirational talks using their various communication devices spoilt us.

We listened to their stories of empowerment which illustrated that despite the boundaries put on their physical and communication abilities, these people had chosen to acknowledge the capabilities within their disability. They had overcome the limitations that society had imposed on them and found a way to lead full lives. From swimmers at the Paralympics Games to teens preparing to develop a support group for other disabled children to people who had gone on to gain University degrees and found new ways of improving the world for disabled people. As an able bodied person, I was left awestruck and inspired by these people who had overcome so much and were willing to share their stories and experiences with us.

Most of the professionals gave talks on the current research on going around the world, but one aspect in particular stood out to me. The majority of the professionals had no computer knowledge and didn’t appear to be building links with any ‘teckies’. As an undergraduate computing student myself, I thought this was a great disadvantage to the development of AAC devices. In a project as important and large as this, to bring a voice to everyone around the world, we need to work as a team. Experience from all sectors of the industry is essential to the success of AAC devices and not acknowledging this could be a critical downfall to the future of AAC. Without people to bring their personal experiences together with the technical background of the ‘teckies’ AAC devices will never reach their full potential.

In addition to the divided work pattern, I found that many people were focusing on the development of devices specifically for AAC users. This is the wrong approach, in my opinion, to take. Developing technology and software on mainstream technology that already exists allows for more inclusion into society for the user as they are welcomed as part of the crowd. Many users already feel the pain from society’s obnoxious exclusion due to their disability; they don’t want to stand out anymore with equipment that makes them even more ‘different’.

In a conversation today with a woman with Cerebral Palsy, we discussed how ‘society does not owe anyone anything regardless of their impairments’. This was an intriguing idea as it suggests that in order for us all to work in society we all have to give and take. Therefore shouldn’t users meet the able bodied half way and be allowed the chance to feel more included in society whilst still being allowed a voice in society. By allowing the user to feel included you provide a better chance at their happiness and ensure a greater unity amongst all people within society, regardless of their communication abilities. This point was briefly touched upon in the conclusion of the conference and I think will become a greater point of discussion in the coming future as people realise the limitations and excessive costs of AAC devices. Through the development of AAC software on mainstream technologies it allows more AAC users to gain a voice as that technology is more readily available and affordable thus increasing the chance of a greater unity within society.

Video link to Alan's talk: http://www.youtube.com/watch?v=xlHuDZrkzbg

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As a big fan of animals, especially the big five, I was ecstatic to find out that I was getting to visit Kruger Park during my stay in South Africa. The four - night experience was not to be forgotten! Upon arrival, I was handed the keys to a massive 11- seater Kombi and wished good luck. Climbing aboard the beast that was to become my transport for the upcoming weekend, I fearfully tried to drive off. Just managing to move forward I was gaining confidence, until we thought we had missed our turn off and would be forced to reverse. Having never driven anything beside my instructor's mini and my little car (Peugeot 207), driving the Kombi was nerve racking enough without the added issue of not being told of the reverse mechanics. In a VW you have to PUSH down and slide the gear stick into 1st gear, rather than pull the stick back like I was used to. A fact that we eventually learnt as night fell when we managed to find our way to the reception of our first chalet. The driving got smoother after that!

It was a lovely weekend with much jovial banter going on between us all. We had some interesting learning experiences with Peter making his first ever fire at aged nineteen! Having a braai (BBQ) for supper each night and making do with the cooking facilities we had in each chalet. It was nice indulging in some of my childhood meats such as boerwors and sipping my favourite wine in it's country of origin - even if the cork did get stuck in the neck of the bottle forcing me to push it right through!

Each day I would take us all on a seven hour drive around Kruger Park, driving the big Kombi. Whilst in the bush we cam upon some exciting scenes: two leopards about fifty yards away from us, many herds of elephants, giraffe, zebra, lions mating again about a fifty yards away from us and lots of monkeys among other animals. We were very fortunate to see the lions and especially the leopards as one can go a decade without seeing one!

Our final adventure within the park was on our way out, about forty km away from the exit and just past the half way point between the exit and the nearest petrol station (gas station) we realised that we had hit the reserve tank. Calling the Kombi's owner to check how far it would take us we were informed that there was a good chance we wouldn't make the exit before running out of petrol. The frightening, adrenaline pumping experience was not one to forget. We made it to the nearest petrol station - just - before starting the seven hour bus ride to the hotel we were to spend the next four nights.